Last Updated: March 6th, 2026
1. Agreement to Terms
By accessing the website located at www.symbionexuslabs.com (the “Site”) or engaging SYMBIO NEXUS (the “Company,” “we,” “us,” or “our”) to perform services, you, whether individually or on behalf of an entity (the “Client” or “you”), agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you must not access or use the Site or the Company’s services. In the event of any conflict between these Terms and a written statement of work, project agreement, or other written services agreement entered into between the Client and the Company (each, a “Project Agreement” or “PA”), the terms of the applicable PA shall control solely with respect to the services and project described therein.
2. Services Offered
SYMBIO NEXUS provides bioinformatics and computational biology consultancy services, including but not limited to data analyses, research project design, custom pipeline development, and related scientific consulting (the “Services”). The specific scope of the Services, including applicable deliverables and fees, will be set forth in a separate, mutually agreed-upon PA.
3. Client Responsibilities
- As a Client, you agree to:
3.1. Provide accurate, complete, and timely information necessary for project execution;
3.2. Secure all necessary rights, permissions, and ethical approvals for any data you provide to us;
3.3. Designate a point of contact for effective communication; and
3.4. Make timely payments as outlined in the PA.
4. Fees & Payment
- The following terms govern the fees, payment schedule, and related conditions for the Services provided.
4.1. Fees. Fees and the payment schedule will be specified in the applicable PA. We typically require a deposit or initial payment to commence work.
4.2. Payment Terms. Invoices are due within 14 days of receipt (“Due Date”). We understand that institutional payment processes vary and encourage Clients to contact us promptly to discuss any anticipated delays.
4.3. Interim Payments & Suspension. If an invoice for an interim payment remains unpaid for more than 10 days after the Due Date, we reserve the right to pause all project work until the overdue amount is received. Work on the project will resume once payment is received, and the overall completion of the project may be delayed by a period corresponding to the duration of the work pause.
4.4. Final Payment & Delivery. The final deliverable(s) (e.g., final report, analysis files, software, code) will be released to the Client only upon receipt of full and final payment for the project. We may provide previews, drafts, or watermarked versions for review prior to final payment.
4.5. Conditional License. As specified in Section 5, the license to use the Deliverables is granted only upon full payment. Any use of preview materials is for review purposes only.
5. Intellectual Property
- This section outlines the ownership and usage rights of all intellectual property, data, and project deliverables created or provided in connection with the Services.
5.1. Pre-Existing Intellectual Property. Each party retains ownership of all intellectual property they owned prior to the project.
5.2. Client Data. You retain ownership of all raw data, background information, and biological materials you provide (“Client Data”).
5.3. Deliverables. Upon full payment, the Client receives a non-exclusive, non-transferable license to use the specific reports, analyses, and software tools created for their project (“Deliverables”) for internal research purposes. SYMBIO NEXUS retains ownership of all underlying algorithms, general methodologies, pipelines, and know-how. Custom source code may be licensed per the PA.
5.4. Retention of Title. Notwithstanding the foregoing, all rights, title, and interest in and to the Deliverables shall remain the sole property of SYMBIO NEXUS until full payment for the Services has been received.
5.5. Publication. Terms for co-authorship and/or acknowledgment in scientific publications arising from the collaboration will be detailed in the PA.
6. Data Confidentiality & Security
We will treat all Client Data as confidential. We implement reasonable technical and organizational measures to secure data. However, the Client acknowledges that no digital and/or online system is 100% secure.
7. Promotional Use
- This section describes how Client Data and project information may be used for promotional purposes, including the conditions under which SYMBIO NEXUS may reference collaborative work, share anonymized findings, or seek Client approval for specific mentions.
7.1. SYMBIO NEXUS respects the confidentiality of Client Data. Subject to the terms below, we may reference our collaborative work for promotional purposes on our website, social media channels, or in marketing materials.
7.2. Anonymized/Aggregated Data. We may share anonymized, aggregated, or otherwise non-identifiable findings or metrics that do not reveal Confidential Information, specific research hypotheses, or the Client’s identity.
7.3. Client Approval for Specific Mentions. Permission will be obtained from the Client only when SYMBIO NEXUS intends to specifically identify the Client or their organization in promotional materials, such as on the website, social media, or marketing content.
7.4. Opt-Out. The Client has the right to opt out of any promotional use by making a written request via email to legal@symbionexuslabs.com at the start of the project.
8. Disclaimer & Limitation of Liability
- This section explains the scope, intended use, and limitations of the Services, including the responsibilities of SYMBIO NEXUS and the Client, as well as the limits of liability for any claims arising from the project.
8.1. Research Use Only. Services are for Research Use Only. Our analyses are interpretations to aid research and are not diagnostic or medical advice.
8.2. No Guarantee of Outcomes. We strive for accuracy but do not guarantee specific scientific outcomes.
8.3. No Guarantee of Publication. We ensure the technical rigor of our contributions. However, we do not and cannot guarantee the acceptance or publication of any research paper, review, case report, or other scholarly output, as editorial decisions are outside our control.
8.4. Liability Cap. To the fullest extent permitted by law, our total liability shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.
8.5. Excluded Damages. In no event shall we be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, data, or other intangible losses.
8.6. Survival. This limitation of liability shall survive termination of these Terms.
9. Indemnification
- The Client agrees to defend, indemnify, and hold harmless SYMBIO NEXUS, its affiliates, and its respective officers and employees from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney’s fees) arising from:
9.1. The Client’s use of and access to the Services, including any data or materials provided by the Client;
9.2. The Client’s violation of any term of these Terms or the PA;
9.3. The Client’s violation of any third-party right, including any intellectual property or privacy right; or
9.4. Any claim that the use of Client Data as authorized hereunder infringes the rights of a third party.
10. Termination
- This section outlines the conditions under which a PA may be terminated, the obligations of each party upon termination, and the provisions that will continue to apply after termination.
10.1. Either party may terminate a PA with written notice.
10.2. Upon termination, the Client shall pay for all services rendered and expenses incurred up to the termination date.
10.3. Survival. The following sections shall survive any termination: Intellectual Property, Data Confidentiality & Security, Disclaimer & Limitation of Liability, Indemnification, and this survival provision.
11. General Provisions
- This section sets forth the overarching terms that govern the interpretation, modification, and enforceability of these Terms, including governing law, the complete agreement, modification rights, and protections for unforeseen circumstances.
11.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.
11.2. Entire Agreement. These Terms, together with any applicable PA, constitute the entire agreement between the parties regarding the Services and supersede all prior discussions and agreements.
11.3. Modifications. We reserve the right to modify these Terms at any time. The “Last Updated” date will be revised. Continued use of the Site or Services constitutes acceptance of the modified Terms.
11.4. Force Majeure. Neither party shall be liable for failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, or internet or utility failures.
12. Contact
Questions about these Terms should be sent to: legal@symbionexuslabs.com